Texas Two-Step on our Customer Care Team!
Posted: Jun 18, 2012 by Larry Latourneau | 0 comments
JustFoodERP Customer Care team members, our application specialists Christy Resek and Tammy Rives, have several things in common:
Deep knowledge of the food industry – 8+ years each working for food manufacturers in the U.S.
Engaging personal skills and a passion for people – especially our customers
Whoa, what was that last one? That’s right – if you’re talking to either of these Customer Care super-women, you can’t help but hear that they work and live deep in the heart of Texas!
In the case of Christy Resek (right) she worked for a decade at a Texas-based manufacturer of sauces and gravies for the food industry, where she was responsible for technical support in Microsoft Dynamics NAV, Microsoft Office and label programs for 83 users. Before that Christy worked as their customer service manager and purchasing manager.
Tammy Rives (below) worked at a Texas-based fresh foods manufacturer for almost 8 years, where she assisted with setup and configuration of ERP software, including piloting, end user training, and ultimately, continued support of the end user community.
These two ladies are not Lone Stars, though – they don’t work alone but rather, Christy and Tammy work closely with JustFoodERP customers and with the rest of our strong, closely knit Customer Care team.
One last regional metaphor … if you call Tammy or Christy with any issue, you will find they are as tough as a Texas Ranger in getting you answers and solutions!
Larry Latourneau is the Director, Customer Care, at JustFoodERP. He manages a crack team of application specialists and industry solution developers, who make up a key component of the Customer Experience department. Larry is the official collector of cool toys at his company, much of which he snags during trips to large comic-book fan expos, and he is one of the main chefs at JustFoodERP barbecues in the summertime. Larry can be reached at email@example.com
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