One of the core benefits of Artificial Intelligence (AI) lies in streamlining the important, mundane tasks of the everyday—like filling out order forms and invoices. AI is incredible not only because of its complexity but because of its intuitive nature. It anticipates where a digital conversation may be going and then creates options for what the next steps may be.
AI can, for example, read through the context of a message or e-mail, and based on its knowledge and understanding of the natural language, take that language and then recognize what exactly that means. This is an incredibly powerful tool. Conversationally, you and I both understand that “send an order” and “send an invoice” are synonymous, but your average computer can’t understand that. AI can.
AI attempts to connect the dots between information and a specific task by understanding the context of language; then it links that information to data in your system. If a client were to send an e-mail asking you to create an order for several of your products, AI can take the language of that e-mail, contextualize it, and then ask you if you’d like to create an invoice. If your answer is yes, AI would open that invoice in another system, create it, associate the new invoice with a specific client account, and streamline the task entirely. The system recognizes what the action should be, and so it prepopulated the order with the information it had from the e-mails—this makes life so much easier for you and your employees.
Now, AI isn’t perfect… at least not at the beginning. The machine needs to learn, and you have to take the time to teach it. Because it can’t actually read your e-mails (instead it creates connections between bits of data), you need to tell it when it’s successful and when it’s failed. This will better inform its actions in the future. The more information you feed it, the more accurate and intelligent it will be.
AI has the capability to work with you and with whatever systems you already have in place. Microsoft AI brings people and organizations together, integrating popular email programs like Outlook and in-demand ERP programs like JustFood. AI intelligently selects the necessary data the system needs to function. AI identifies duplicate data, recognizes context, and intuitively suggests next courses of action.
For food manufacturing companies, AI can do all of these revolutionary analyses, but the best part of this machine learning is that it makes life better for its users. You cannot overemphasize the value of time, and AI is all about how mundane, manual tasks can be streamlined, so you and your employees can focus your time and attention where you need to.
Want to learn more? Watch the video below to see how the Language Understanding performs in JustFood ERP.